Welcome2 to the Tyrrell Products Knowledge Base

Welcome to the comprehensive knowledge base for Tyrrell Products solutions. This documentation provides detailed guides, tutorials, and reference materials for working with our range of building automation and control systems.

Documentation Categories

Niagara 4

Comprehensive guides for working with Niagara 4 systems, including configuration, drivers, services, and security settings.

Topics include:

Global Capacity Points calculation
Driver tuning policies and poll schedulers
Email service configuration (Gmail)
Two-factor authentication setup
LDAP integration
Code signing certificates

Niagara 4 Supervisors & Workplaces

Essential information for managing Niagara 4 Supervisors and Workplaces, including troubleshooting and configuration.

Topics include:

Finding PC Host IDs
Resetting PC passphrases
Memory allocation management
Platform login troubleshooting

JACE Controllers

Complete documentation for JACE controller configuration, access, and troubleshooting.

Topics include:

Default credentials
Serial shell access
Platform reset tokens
Connectivity restoration
Firewall configuration
Frequently asked questions

Modbus

Technical reference and guides for Modbus network configuration and integration with Niagara systems.

Topics include:

Network capacity and limitations
Slave device support
64-bit register reading
Point type translations

IONA Controllers

Documentation for IONA controller specifications, capabilities, and expansion options.

Topics include:

Differences from JACE controllers
I/O capabilities and expansion
Supported expansion cards

Getting Started

Browse the categories above to find the information you need. Each article includes step-by-step instructions, technical explanations, and troubleshooting tips to help you work effectively with Tyrrell Products solutions.

Need Help?

If you cannot find the information you're looking for, please contact our support team for assistance.