What are the default credentials of a JACE

JACE controllers come with default credentials that should be changed immediately after initial setup for security. This guide provides default credential information for various JACE models and firmware versions.

Overview

Default credentials are provided for initial setup and configuration. It is critical to change these defaults immediately after initial configuration to prevent unauthorised access.

Default Credentials by JACE Model

JACE-8000 Series

Default Username: admin
Default Password: admin

Alternative Credentials (some firmware versions):

• Username: admin, Password: tridium

Note: Some older JACE-8000 units may have different defaults. Check unit label or documentation.

JACE-7000 Series

Default Username: admin
Default Password: admin

Alternative Credentials:

• Username: admin, Password: tridium

JACE-6000 Series

Default Username: admin
Default Password: admin

JACE-9000 Series

Default Username: admin
Default Password: admin

Initial Setup:

• Some JACE-9000 units may require initial setup wizard

• Default credentials may be prompted during first boot

JACE-3 Series

Default Username: admin
Default Password: admin

Platform Credentials

Default Platform Username/Password

Username: admin
Password: admin

Note: Platform credentials are separate from web interface credentials in some configurations.

Web Interface Access

Default Web Access

1. Connect to JACE: Connect to JACE IP address via web browser

2. Default URL: http://[JACE-IP-ADDRESS] or http://[JACE-IP-ADDRESS]:80

3. Login Prompt: Enter default credentials when prompted

4. Change Immediately: Change default password immediately after first login

Workbench Connection

Default Workbench Credentials

When connecting via Niagara Workbench:

• Username: admin

• Password: admin

• Platform Passphrase: May be required (check JACE documentation)

Security Considerations

Immediate Actions Required

After First Login:

1. Change Admin Password: Change default admin password immediately

2. Create New Users: Create individual user accounts for team members

3. Disable Default Accounts: Disable or remove default accounts if possible

4. Enable Security Features: Enable available security features

5. Document Changes: Document new credentials securely

Password Requirements

When setting new passwords:

• Minimum Length: Use at least 8-12 characters

• Complexity: Include uppercase, lowercase, numbers, and special characters

• Uniqueness: Use unique passwords not used elsewhere

• Regular Updates: Change passwords periodically

• Secure Storage: Store passwords securely (password manager)

Best Practices

• Never Use Defaults: Never leave default credentials in production

• User Accounts: Create individual accounts for each user

• Principle of Least Privilege: Grant minimum necessary permissions

• Regular Audits: Periodically audit user accounts and permissions

• Documentation: Securely document credentials for authorised personnel

Finding Default Credentials

Unit Label

Some JACE units have default credentials printed on:

• Unit Label: Check label on JACE unit

• Documentation: Review included documentation

• Packaging: Check original packaging materials

Documentation

Default credentials may be found in:

• Quick Start Guide: Included quick start documentation

• Installation Manual: Installation and setup manuals

• Product Documentation: Product-specific documentation

• Tridium Documentation: Tridium technical documentation

Factory Reset

If credentials have been changed and forgotten:

1. Factory Reset: Perform factory reset (see related topics)

2. Default Restoration: Factory reset restores default credentials

3. Reconfigure: Reconfigure JACE after reset

4. Change Credentials: Change credentials immediately after reset

Firmware-Specific Notes

Older Firmware Versions

Older JACE firmware versions may have:

• Different default credentials

• Additional default accounts

• Different password requirements

• Legacy authentication methods

Newer Firmware Versions

Newer JACE firmware versions may:

• Require password change on first login

• Have enhanced security features

• Support additional authentication methods

• Have stricter password requirements

Troubleshooting

Credentials Not Working

If default credentials don't work:

1. Verify Model: Confirm JACE model and firmware version

2. Check Documentation: Review model-specific documentation

3. Factory Reset: Consider factory reset if credentials unknown

4. Contact Support: Contact Tyrrell Products support for assistance

5. Alternative Access: Try alternative access methods (serial, etc.)

Forgotten Credentials

If credentials have been changed and forgotten:

1. Factory Reset: Perform factory reset to restore defaults

2. Backup Recovery: Restore from backup if available

3. Documentation: Check documentation for recorded credentials

4. Support Contact: Contact support for assistance

5. Serial Access: Use serial shell access if available (see related topics)

Multiple Default Accounts

Some JACE units may have multiple default accounts:

1. Admin Account: Primary administrative account

2. Service Accounts: Service-specific accounts

3. Guest Accounts: Guest or limited access accounts

4. Review All Accounts: Review and secure all default accounts

Related Topics

• How to gain access to the Serial Shell on a JACE

• How to generate a platform reset Token

• How to restore connectivity on older JACE8000s after performing a Factory Reset

Additional Resources

• JACE Security Best Practices Guide

• Password Management Guidelines

• Factory Reset Procedures

• JACE Model-Specific Documentation